1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
2) Collecting personal information
2.1 We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) information that you provide to us when registering with our website (including your email address);
(c) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);
(d) information relating to any purchases or use you make of our services (including your name, delivery address, payment address, telephone numbers, email address and card details);
(e) information that you post to our website for publication on the internet (including your user name, profile pictures and reviews);
(f) information contained in or relating to any communication that you send to us (including the communication content and metadata associated with the communication);
(g) any other personal information that you choose to send to us; and any information related to the training, teaching or learning activities you chose to perform on OpenEDU.
2.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
3) Using personal information
3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
(a) administer our website and business;
(b) personalise our website for you;
(c) enable your use of the services available on our website;
(d) deliver you serivice purchased through our website;
(e) send statements, invoices and payment reminders to you, and collect payments from you;
(f) send you non-marketing commercial communications;
(g) send you email notifications that you have specifically requested;
(h) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
(i) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(j) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
(k) deal with enquiries and complaints made by or about you relating to our website;
(l) keep our website secure and prevent fraud;
(m) verify compliance with the terms and conditions governing the use of our website.
3.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
3.4 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.
4) Disclosing personal information
4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
4.4 Except as provided in this policy, we will not provide your personal information to third parties.
5) International data transfers
5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
5.2 Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Canada.
5.3 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
5.4 You expressly agree to the transfers of personal information described in this Section 5.
6) Retaining personal information
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Without prejudice to Section 6.2, once your subscription to our services has ended, you can request the cancellation of your personal data writing an email to firstname.lastname@example.org. Your data will be permanently deleted within 30 business days.
6.4 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
7) Security of personal information
7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
7.3 All electronic financial transactions entered into through our website will be protected by encryption technology.
7.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
8.1 We may update this policy from time to time by publishing a new version on our website.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
8.3 We may notify you of changes to this policy by email.
9) Your rights
9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
9.2 We may withhold personal information that you request to the extent permitted by law.
9.3 You may instruct us at any time not to process your personal information for marketing purposes by writing an email to email@example.com.
9.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
10) Third party websites
10.1 Our website includes hyperlinks to, and details of, third party websites.
10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
11) Updating information
11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated writing an email to firstname.lastname@example.org.
A cookie is a small text file that our website saves on your computer or mobile device when you visit the site. There are different types of cookies, some are used to make this site more effective, others enable certain functionalities.
Our cookies allow you to:
store your preferences
avoid re-entering the same information several times during your visit such as user name and password.
TYPE OF COOKIES
Here you can find a quick explanation of the various types of cookies depending on the purpose of use.
Technical cookies are used in order to make this website’s specific sections work properly. They can be divided into:
persistent: they consist of a text file sent by a web server to a web browser,
which will be stored by the browser and will remain valid until its preset expiry date;
session: they expire at the end of the user session, when the web browser is closed.
These cookies, which will always be sent from our domain, are required in order to make the website work properly and
in relation to the technical services offered, they will be continuously used and sent.
This can be modified if the user decides to change the browser’s settings (thus affecting how the webpages are displayed).
OpenEDU uses exclusively technical cookies.
Cookies for service analysis by a third party
These cookies are used to anonymously track user behavior such as: webpages visited, time spent on the web, origin of the traffic source,
geographical origin, interests, etc. This data will be then used to produce marketing statistics.
These cookies are sent from third-party domains.
Cookies used to integrate products and functions of third party software
These types of cookie integrate features developed by third parties within the website’s pages.
For example, the preferences present in some social networks share the site’s content or for the use of third-party software
services (e.g. software which generate maps and other software that offer additional services).
These cookies are sent from third-party domains that offer their functionality throughout the website’s pages.
These Cookies are necessary to create user profiles in order to send them advertising messages in line with the preferences
they expressed using the website.
OpenEDU does not use profiling cookies.
According to the current legislation, OpenEDU is not required to
ask the user consent for
technical cookies and cookies of analysis, as those are necessary to provide the services demanded.
For all other types of cookies, the user can express his/her consent by adjusting specific browser configurations
or by changing the settings of third-party services.
Both the above mentioned solutions may prevent the user from using or displaying some parts of the website.
WEBSITES AND THIRD PARTY SERVICES
OpenEDU. We are therefore not responsible for these sites.
An example is the presence of “social plugins” for Facebook, Twitter, Google+, or others. It is part of the visited page generated directly from these sites and integrated into the host site page.
The most common use of a social plugin is aimed at sharing content on social networks.
The presence of these plugins involves the transmission of cookies to and from all sites operated by third parties. Another example is Google Analytics, a web traffic analysis service provided by Google, Inc. (“Google”).
These are again third-party cookies which are collected and managed anonymously to monitor and improve the performance of the host site.
The way third-parties manage this information is regulated in the related policies, so please refer to them.
To ensure transparency and ease of use, please find below the webpages where you can find different policies
and ways to manage cookies.
Session Cookies - (from the server) required to identify the single user session.
cookiesDirective - are the unique cookies that track whether the user has or has not read the cookies policy.
If not, a notice appears when the user visits the website for the first time.
HOW TO DISABLE COOKIES?
Most browsers (Internet Explorer, Firefox, Chrome, etc.) are configured to accept cookies.
Cookies which are stored on the hard drive of your device can be deleted, and you can disable cookies following the instruction
provided by the main browsers at the links: